Terms of Service

Terms of Service

Last updated: January 2026

Welcome to Tenacity. By accessing and using our website, you agree to be bound by these Terms of Service.

Use of Our Website

You may use our website for lawful purposes only. You agree not to use our site in any way that could damage, disable, or impair our services or interfere with any other party's use of the site.

Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display of colors or product details will be completely accurate.

Pricing

All prices are in GBP and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

Orders and Payment

By placing an order, you are making an offer to purchase products. We reserve the right to accept or decline your order. Payment must be received before orders are dispatched.

Delivery

Delivery times are estimates and not guaranteed. We are not liable for delays caused by circumstances beyond our control. Risk passes to you upon delivery.

Returns and Refunds

Please refer to our Returns Policy for full details on returns and refunds. Your statutory rights are not affected.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Tenacity and protected by copyright laws. You may not reproduce, distribute, or use any content without our written permission.

Limitation of Liability

To the fullest extent permitted by law, Tenacity shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of our website constitutes acceptance of any changes.

Contact

For questions about these Terms of Service, contact us at support@tenacityofficial.com